Privacy Policy

This Privacy Policy describes how Franchise Signal ("we," "us," or "our") collects, uses, and shares information when you use our website, platform, and services (collectively, the "Services").

We collect information in a few categories:

2.1 Account Information (Provided by You)

• Username (and other profile fields you choose to provide)
• Email address (if you create an account or sign in through an identity provider)

2.2 AI Chat Conversations (Provided by You)

When you use our AI or chat features, we collect and store:

• Your chat prompts, messages, and conversation history
• System outputs generated in response to your prompts
• Associated metadata (such as timestamps, conversation IDs, and feature usage)

2.3 Usage and Device Information (Collected Automatically)

• IP address and approximate location (e.g., city/state)
• Browser type, device type, and operating system
• Pages viewed, actions taken, and referral URLs
• Cookies or similar technologies (see Section 6)

We use information to:

• Provide, operate, and maintain the Services
• Authenticate users and secure accounts
• Store and display your chat history and results
• Monitor for abuse, fraud, and security incidents
• Improve product functionality and user experience
• Communicate with you about the Services (support and operational messages)
• Comply with legal obligations

We do not sell your personal information. We may share information in limited cases:

• Service providers: with vendors who help us run the Services (hosting, analytics, authentication, payment processing), under contractual confidentiality obligations.
• Legal and safety: if required by law, or to protect rights, safety, and security (for example, responding to lawful requests or investigating abuse).
• Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets (you will continue to have the protections in this Policy).

We use AI systems to generate responses and power features. Your chat content may be processed by AI infrastructure providers to provide the service.

• Your chats are stored by us so you can access conversation history and so we can operate and improve the Services.
• We do not intentionally request or require sensitive personal data in chats. Please avoid sharing sensitive information (e.g., Social Security numbers, passwords, medical details).
• We do not share your private chats with other users.

We may use cookies and similar technologies for authentication, security, performance, and analytics.

You can control cookies through your browser settings. Disabling cookies may impact certain features of the Services.

We retain information only as long as necessary to provide the Services and for legitimate business purposes, such as security, dispute resolution, and compliance with legal obligations.

Chat conversations may be retained to support product functionality (e.g., history, context) unless you request deletion, subject to legal and operational limitations.

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including:

• Request access to or a copy of your information
• Request correction of inaccurate information
• Request deletion of your account information and/or chat history
• Object to or restrict certain processing

To make a request, contact us at info@franchisesignal.com.

The Services are not intended for individuals under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last Updated" date above. Your continued use of the Services after changes become effective constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy, contact us at info@franchisesignal.com.